That’s according to Scott Adams, the creator of Dilbert.
Adams said, “Goal-oriented people exist in a state of continuous pre-success failure at best, and permanent failure at worst if things never work out. Systems people succeed every time they apply their systems, in the sense that they did what they intended to do.”
In other words, in order to make sustainable, significant and progressive improvements you need to create and follow a system.
The problem with goals is that they offer you something to aspire for, but the successes are temporary. Using a system creates habits. Habits that ensure work is done consistently and manifest your vision, values, and beliefs.
Success doesn’t happen all at once — it’s a deliberate, measured process that rewards organisations that take deliberate and decisive action.
Goals aren’t enough and easily missed. Success relies on following a system. Over 30 years working with dozens of SMEs I have developed a system for business modernisation that outlines what you need to do now, next and then keep improving.
It’s a 3-step process to help businesses get started quickly and then sustain productivity and profitability improvement.
1. Now, you need to take action and modernise your business by automating your workflows to establish an effective and efficient remote control operation. Your staff must be engaged to successfully make the change when defining and automating your workflows to establish your business system.
2. Next, is the step taken to establish what McKinsey  calls a fishbowl model and Kotter  the dual operating system. It involves creating a structure so your staff can manage workflows and sustain improvement by making good, fast decisions.
3. Then you can use the accurate data now available to drive routine problem analysis and productivity improvement to establish your continuous improvement system.
Goals Are For Losers. Systems Are For Winners.
Goals are necessary and work great for simple situations. But these days business is rapidly changing and is increasingly complex.
Successful organisations using a system improve the odds of success when
automating their workflows
building structure to manage improvement and operations simultaneously
responding to change
sustaining improvement over time.
Using a proven system will allow you to apply the now, next, then model to make progressive, significant and sustainable operational performance improvement.
I’d like to help you with this.